Executive Airport Meet and Assist London

VIP assistance through Heathrow, Gatwick, Luton and Stansted — on arrival, departure and connections.

A Meet & Assist service turns the most stressful part of any journey — the airport — into the easiest. A dedicated agent meets you, guides you through the terminal, handles the queues and paperwork, and sees you smoothly to your car. First Class Chauffeurs provides Meet & Assist at all of London's major airports, for arrivals, departures and tight connections alike.

Our agents are multilingual, including Russian, and we coordinate seamlessly with chauffeurs, hotels and airlines. With VIP discretion for executives and high-profile guests, family-friendly help with strollers, child seats and baggage, and private-jet terminal access where approved, every detail is handled with care.

What's included

On arrival, your agent is waiting as you reach the terminal — at the air bridge or in the arrivals hall, where airport rules allow — and escorts you through immigration and baggage reclaim, using fast-track lanes wherever they are available. On departure, you are met at the terminal entrance and guided through check-in and security. For connecting flights, your agent shortens the walk between gates and terminals and keeps your schedule on track, so a tight transfer never becomes a missed one.

At every London airport

We provide Meet & Greet across all four major London airports, each with its own arrangements and terminals: Heathrow, Gatwick, Luton and Stansted. For private aviation, we also arrange terminal access at the dedicated business-jet centres — see our business aviation service. The assistance pairs naturally with a chauffeur: add a car and your airport transfer is handled door to door.

Frequently asked questions

Can I use Meet & Assist even if I'm flying economy?

Yes. Meet & Assist is available to every passenger regardless of cabin class or airline — the service is booked directly with us, not through your ticket.

Where will the agent meet me?

On arrival, at the air bridge or in the arrivals hall, depending on each airport's rules. On departure, at the terminal entrance. Your agent carries a name board and your contact details so you are never left looking.

Does it include fast-track through security and immigration?

Where the airport offers fast-track lanes, yes — your agent uses them to move you through security and immigration as quickly as possible. Availability varies by airport and terminal.

Can you help families travelling with children?

Yes. We help with strollers, child seats and baggage, and keep the pace comfortable for younger travellers throughout the terminal.

Is a chauffeur car included?

Meet & Assist covers the airport assistance itself; chauffeur transport is priced separately but easily added, so your agent hands you directly to your car. See our airport transfer service to combine the two.

To arrange Meet & Assist at any London airport, request a quote or contact our team — available 24/7.

First Class Chauffeurs
Office: +44 207 101 3322
WhatsApp: +44 7767 744977
info@fcchauffeurs.co.uk